Job Vacancy at Rosik Consults Limited

POSITION: Debt Recovery Officers

Rosik Consults Limited is seeking reliable Debt Recovery Officers to contact debtors and claim outstanding debts. If you have a degree or HND, the ability to negotiate and persuade, and the capacity to be polite and compassionate without lacking confidence, this role offers the opportunity to track assigned accounts, plan recovery actions, locate and contact debtors, negotiate payment plans, handle complaints, investigate discrepancies, and update account status.

Why Rosik Consults Limited?

Rosik Consults Limited specializes in debt recovery, helping creditors reclaim outstanding payments efficiently. As a Debt Recovery Officer, you will not simply call debtors; you will keep track of assigned accounts, identify outstanding debts, plan courses of action, locate and contact debtors, negotiate payoff deadlines or payment plans, handle questions or complaints, investigate and resolve discrepancies, build trust relationships with debtors when possible, update account status regularly, and alert superiors when legal action becomes necessary.

Key Responsibilities

Your role spans account tracking, recovery planning, debtor contact, negotiation, complaint handling, discrepancy resolution, relationship building, database management, and legal escalation. Here is what you will tackle:

Account Tracking

• You will keep track of assigned accounts to identify outstanding debts.
• Monitoring payment status and prioritizing accounts based on age and amount.

Recovery Planning

• You will plan a course of action to recover outstanding payments.
• Choosing the right approach for each debtor based on their history and circumstances.

Debtor Contact

• You will locate and contact debtors to inquire about their payment status.
• Using phone calls, emails, and letters professionally.

Negotiation

• You will negotiate payoff deadlines or payment plans.
• Then, Finding solutions that work for both the debtor and the creditor.

Complaint Handling

• You will handle questions or complaints from debtors.
• Also, Responding patiently and professionally.

Discrepancy Investigation

• You will investigate and resolve discrepancies in account balances.
• Verifying amounts owed and correcting errors.

Relationship Building

• You will create trust relationships with debtors when possible to avoid future issues.
• Encouraging honest communication about financial difficulties.

Database Management

• You will update account status and database regularly.
• Keeping records accurate for reporting and legal purposes.

Legal Escalation

• You will alert superiors of debtors unwilling or unable to pay when necessary.
• Complying with requirements when legal action is unavoidable.

What You Bring to the Role

Experience & Qualifications

• Proven experience as a debt recovery manager.
• A degree or HND holder is preferable.
• Experience in working with targets and tight deadlines.

Legal & Technical Knowledge

• Knowledge of relevant legal requirements for debt collection.
• Working knowledge of MS Office and databases.

Skills & Personal Attributes

• Excellent communication and people skills for interacting with diverse debtors.
• Aptitude in negotiating and persuading, finding win win solutions.
• Ability to be polite and compassionate without lacking confidence.
• Persistent: You follow up consistently without harassing debtors.
• Diplomatic: You handle difficult conversations without losing professionalism.
• Organized: You track multiple accounts and update databases accurately.
• Calm under pressure: You handle angry or emotional debtors without escalating conflict.
• Ethical: You comply with legal requirements and company policies.

Why This Role Suits You

• Debt Recovery Focus: You will specialize in recovering outstanding debts, building valuable negotiation skills.
• Target Environment: You will work with clear targets and tight deadlines, rewarding persistence.
• Legal Awareness: You will apply knowledge of relevant legal requirements.
• Database Skills: You will maintain accurate account records.

Key Details to Remember

• Role: Debt Recovery Officer
• Company: Rosik Consults Limited
• Education Preferred: Degree or HND
• Experience Required: Proven debt recovery experience
• Key Skills: Communication, negotiation, persuasion, people skills, MS Office, databases, legal knowledge
• Work Environment: Target driven, tight deadlines

How to Apply

If you possess the qualifications and drive to excel as a Debt Recovery Officer, we want to hear from you. Follow these steps:

1. Prepare your Curriculum Vitae highlighting your debt recovery experience and target achievement.
2. Ensure your CV reflects your communication and negotiation skills.
3. Send your CV to: rosiklimited@gmail.com

Please note: Only shortlisted applicants will receive contact.

How to Apply for this Job Vacancy at Rosik Consults Limited

Click Here to Apply

Closing Date: 19th June 2026

NOTE: 

Please be aware that employers typically receive a high volume of applications for each position and will only shortlist the most qualified candidates. Please note that NewsNowGh.com is not involved in the employer’s recruitment decisions and does not guarantee that applicants will be shortlisted or selected for any role.

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