Job Vacancy at Obaatan Pa Women’s Hospital

POSITION: Receptionist

Obaatan Pa Women’s Hospital invites dedicated and personable individuals to apply for the position of Receptionist. This role offers you an exceptional opportunity to be the welcoming face of a reputable healthcare facility, support patient care, and contribute to a compassionate and efficient front desk operation.

About Obaatan Pa Women’s Hospital

Obaatan Pa Women’s Hospital stands as a trusted healthcare facility dedicated to providing quality medical services to women and families. We prioritise patient wellbeing, professionalism, and compassionate care in everything we do. Our commitment to excellence drives our reputation as a preferred healthcare provider. Consequently, we seek a Receptionist who shares our values and can deliver outstanding customer service at the front desk.

Job Summary

We currently seek a professional and customer oriented Receptionist to join our team. This position places you at the heart of our patient experience, where you will welcome visitors, register patients, schedule appointments, handle payments, and support daily administrative operations. Your work will directly influence patient satisfaction, operational efficiency, and the overall reputation of our hospital.

Responsibilities

• Welcome and attend to patients and visitors professionally, creating a positive and reassuring first impression.
• Register patients and schedule appointments accurately, ensuring smooth patient flow and timely service.
• Receive payments and issue official receipts, handling financial transactions with precision and integrity.
• Handle telephone enquiries and direct calls appropriately, providing helpful information and connecting callers to the right contacts.
• Maintain accurate patient records and confidentiality, safeguarding sensitive information with the highest standards of privacy.
• Support daily administrative and front desk operations, contributing to a well organised and efficient workplace.
• Deliver excellent customer service at all times, addressing patient needs and resolving concerns with empathy and professionalism.

Qualification and Experience

To succeed in this role, you must bring a combination of educational background, practical skills, and personal attributes. Specifically, we require:

• Educational Qualification: HND or Bachelor’s Degree in Business Administration or a closely related field.
• Experience: Previous experience in a healthcare setting is an advantage.
• Communication Skills: Excellent verbal and written communication for engaging with patients, visitors, and colleagues.
• Customer Service: Strong customer service skills with a genuine commitment to patient satisfaction.
• Computer Skills: Good proficiency in Microsoft Office applications and basic computer operations.
• Personal Qualities: Honest, organised, and able to multitask effectively in a busy environment.
• Professionalism: Professional demeanour and appearance at all times.
• Empathy: Compassionate and understanding approach to patient interactions.

Why Join Obaatan Pa Women’s Hospital?

• Meaningful Work: Contribute to women’s healthcare and patient wellbeing.
• Professional Environment: Work in a reputable hospital with a supportive and collaborative team.
• Career Growth: Access opportunities for professional development and advancement.
• Patient Focus: Engage with patients and make a positive impact on their experience.
• Dynamic Role: Enjoy a varied role that combines customer service, administration, and healthcare support.

How to Apply for this Job at Obaatan Pa Women’s Hospital

Do not let this opportunity pass you by. Interested candidates should submit their applications to the hospital’s recruitment manager. Ensure you highlight your relevant experience in customer service and administration.

Obaatan Pa Women’s Hospital
No. 9 Apamtse Street East Legon
Accra, Ghana

Closing Date: 30th August 2026

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