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Field Banker — Universal Microfinance (Accra & Kumasi)
Universal Microfinance is recruiting motivated, customer-focused people for Field Banker roles in Accra and Kumasi. This is a practical, community-facing role and a great entry point into financial services for those who want to make a real difference in people’s lives.
Why this role is good for applicants from Africa and Asia
- The role involves working directly in communities, so your language skills and local knowledge are valuable.
- Training is provided, so you can start or grow a career in microfinance even if you’re switching from customer service, sales or community work.
- The position is ideal for people who enjoy meeting new people, building trust and supporting households to save and access financial services.
Main duties
- Market and promote savings and financial products within assigned communities to acquire new clients.
- Build and maintain trust-based relationships with customers, understanding their needs and advising appropriate solutions.
- Promote financial inclusion and basic financial literacy through community education.
- Conduct daily field visits to collect deposits, open and update accounts and provide essential account services.
- Achieve individual and team targets for savings mobilisation.
Who we’re looking for
- Minimum Senior High School (SHS) certificate or equivalent; further education is a plus.
- Strong interpersonal and communication skills; comfortable engaging with customers in person.
- Results-driven with a positive, persuasive approach to sales and client care.
- Basic numeracy and good record-keeping for accurate transactions.
- Willingness to travel and work extensively in the field around Accra or Kumasi.
- Previous experience in sales, customer service or as a field agent is helpful but not essential — training will be provided.
Location
- Roles are available in both Accra and Kumasi. Fieldwork is required across community locations within each metropolitan area.
What we offer
- Practical on-the-job training and ongoing coaching.
- Opportunity to progress a career in microfinance and financial services.
- A supportive team environment focused on community impact.
How to apply
Please send your updated CV to careers@universalmicrofinance.com with the subject line “Field Banker — Accra” or “Field Banker — Kumasi” as appropriate. In your email, include a short note about your community experience and any languages you speak.
Closing date: 15 February 2026. Early applications are encouraged as recruitment is ongoing.
Universal Microfinance welcomes applications from diverse backgrounds across Africa and Asia. If you’d like this shortened for job boards, translated into another English register, or adjusted to emphasise relocation or training details, tell me which and I’ll update it.
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