Eusbett Hotel Calls For Job Applications

POSITION: IT Manager

Eusbett Hotel is seeking an IT Manager to join our team. If you hold a degree or diploma in Information Technology, possess in depth knowledge of Microsoft operating systems, networking, and cybersecurity, and can work flexible hours including weekends and evenings, this role offers the opportunity to keep a busy hotel’s technology operations secure, efficient, and guest friendly.

Why Eusbett Hotel?

Eusbett Hotel is committed to delivering high levels of customer service, from the front desk to the guest room. Behind the scenes, reliable technology powers everything: property management systems, point of sale terminals, guest internet, IPTV, telephony, CCTV, and access control. As IT Manager, you will not simply fix computers; you will coordinate vendors, manage network configuration, oversee servers and workstations, ensure PCI compliance, maintain data protection standards, and lead a small IT team. Your work will directly impact guest satisfaction, staff productivity, and hotel security.

Your Mission

You will take responsibility for the smooth functioning of all hotel technology systems and vendor coordination. Your role includes overseeing network configuration, servers, workstations, networking equipment, CCTV surveillance, IPTV systems, PABX, email accounts, and underlying server infrastructure. Additionally, you will prepare preventive maintenance schedules, manage disaster recovery and daily backups, maintain hardware and software inventories, and ensure compliance with IT audit points and data protection regulations.

Key Responsibilities

Your role spans network management, hardware and software support, security, policy development, team leadership, and compliance. Here is what you will tackle:

Network & Systems Management

• You will oversee network configuration, servers, workstations, networking equipment, CCTV surveillance, IPTV systems, PABX, email accounts, and server infrastructure.
• Coordinating vendors for guest internet, property management systems (PMS), point of sale (POS), IPTV, telephony systems, and other software vendors.

Troubleshooting & Root Cause Analysis

• You will troubleshoot hardware and software problems, resolving issues quickly to minimize downtime.
• Performing root cause analysis on recurring problems, preventing future failures.

Preventive Maintenance & Disaster Recovery

• You will prepare and implement preventive maintenance schedules for all IT hardware and software.
• Managing the disaster recovery process and ensuring regular daily backups complete successfully.

Security & Compliance

• You will ensure policies and procedures relating to PCI compliance remain updated.
• Ensuring full compliance with the Data Protection Agency and relevant governmental Acts.
• Moreover, Implementing IT audit points as per relevant Standard Operating Procedures.
• Afterwards, Maintaining awareness of IT security policies and ensuring implementation through regular staff training.

Inventory & Documentation

• You will monitor and maintain a proper inventory of hardware and software licenses.
• Maintaining a system error and progress log book, dealing with reported problems systematically.

Team Leadership & Policy Development

• You will plan, assign, and take reports from the IT team, managing workloads effectively.
• Then, Preparing policies and procedures for the IT department and user departments.
• Also, Leading the establishment of project scope, technical strategy, cost, budget, and staff support requirements for new IT initiatives.

Guest & User Support

• You will respond courteously and efficiently to queries and problems from guests and system users.
• Identifying and implementing solutions to user challenges associated with personal computer equipment.

Staying Current

• You will keep updated with the latest hotel technology and security risks regularly.
• Performing other IT or systems related tasks assigned by management.

What You Bring to the Role

Education & Certifications

• A degree or diploma in Information Technology or a related field.
• In depth knowledge of Microsoft operating systems, database management, cybersecurity, and networking.
• Microsoft or Cisco certifications give you a strong advantage.

Technical Knowledge

• Knowledge of network infrastructure including CAT5 and CAT6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall, CCTV, IP and Cable TV, card access control, and VPN applications.
• Good knowledge of server hardware, disk storage technology, and I/O devices.
• Skill in system level profiling tools and network monitoring systems such as iostat and Nagios.
• Background in highly available systems and image capture and management systems.
• Extensive knowledge of Active Directory management and implementations.
• Antivirus setup and day to day support capabilities.

Personal Attributes

• Warm personality: You greet guests and colleagues with attentiveness and a smart, presentable appearance.
• Self starter: You take initiative without waiting for instructions.
• Alert and energetic: You notice issues early and respond with energy.
• Responsible and flexible: You own problems and adapt to changing priorities.
• Patient: You handle user questions and guest concerns courteously.
• Organized: You prioritize tasks, document work, and maintain schedules.
• Calm under pressure: You troubleshoot outages without panicking.

Working Hours

• You must be flexible to work weekends, evenings, and holidays as hotel operations require.

Internal Relationships

You will liaise effectively with the General Manager, divisional heads, department heads, all departments, and cashiers at the hotel’s sales points.

Why This Role Suits You

• Variety: You will manage networks, servers, security, vendor coordination, and team leadership all in one role.
• Guest Impact: Your work directly affects how guests experience the hotel, from internet reliability to TV systems.
• Responsibility: You will own IT compliance, disaster recovery, and data protection for a busy hospitality operation.
• Career Growth: Hotel IT management offers pathways into regional or corporate technology roles.

Key Details to Remember

• Role: IT Manager
• Company: Eusbett Hotel
• Focus: Network management, security, vendor coordination, team leadership, compliance
• Certifications: Microsoft or Cisco preferred
• Working Hours: Flexible, including weekends, evenings, and holidays

How to Apply for this Eusbett Hotel Job

If you possess the technical expertise and personal attributes to excel as an IT Manager, we want to hear from you. Follow these steps to submit your application:

1. Prepare your updated Curriculum Vitae highlighting your IT qualifications, certifications, and hotel or hospitality experience.
2. Send your CV to: gm@eusbetthotel.com
3. Copy hr@eusbetthotel.com on your application.

Closing Date: The submission deadline is May 25, 2026.

NOTE: 

Please be aware that employers typically receive a high volume of applications for each position and will only shortlist the most qualified candidates. Please note that NewsNowGh.com is not involved in the employer’s recruitment decisions and does not guarantee that applicants will be shortlisted or selected for any role.

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